Luxury Chalet & Cabin Rentals In Gatlinburg Tennessee

Must be 27 year-old/older to rent and be able to verify this upon check-in.

Balance is due 14 days prior to arrival date .

A deposit is required when booking reservation unless within 14 days of arrival, whole balance is due within that 14-day timeframe.

Upon Check In, Anything that may not be working properly must be turned in so we have a chance to fix any problems in a timely manner. Once office is notified a repair man will be called.

If there is a problem that occurs in the home that cannot be fixed in a timely manner, we reserve the right to move you to another unit of equal value.

Nov-March- Come prepared for winter weather. No refunds for inclement weather.

NO RV's In gated Village - Houses in our private, gated village restricted by rules set forth by the homeowner's association that specifically stated states that I cannot have any Class A Motor-homes, Class B Motor-homes, Class C Motor-homes, Truck Campers, Popup Campers or Fifth Wheel Travel Trailers, car haulers, or any other type of recreational vehicle inside the gated village. Roads are reasonably steep & narrow.

There is a reservation fee on all cabins.

All cabins have cleaning fee.

Upon departure, If additional cleaning is required, the renter will be notified and an extra fee will be charged.

All paperwork must be filled out and returned prior to check-in.

No codes to be given to guests that are not part of your reservation.

50.00 Administrative fee on all Refunds.

Anytime the small Damage fee is declined by you when you book it, you will then be responsible for all damages that take place in the home (which will be added to the card on file). The renter is responsible for any damaged/stolen items during their stay. We will contact you with any charges that Renter must pay due to the damages during stay.

Cancellation Policy - Full refund for cancellations up to 30 days before check-in. If booked fewer than 30 days before check-in, full refund for cancellations made within 48 hours of booking and at least 14 days before check-in. After that, 50% refund up to 7 days before check-in. No refund after that.